x599 Complete Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the x599 platform and all its services. By visiting the x599 website, creating an account, or using any service, you are automatically considered to have agreed to these Terms. Please read these Terms carefully before starting to use the platform.

x599 reserves the right to change, amend, or update these Terms at any time. Updated Terms will take effect from the moment they are published on the platform. You are advised to check this page regularly to stay informed of the latest Terms.

To create an account and use the services on the x599 platform, the following conditions must be met:

• You must be 21 years of age or older.
• You must create and operate the account in your own name and on your own behalf — operating an account on behalf of a third party is prohibited.
• Each person may create only one account. Creating multiple accounts is prohibited and may result in an immediate ban.
• All information provided during account registration must be truthful, accurate, and complete.
• x599 may request documents for identity verification when required, and you must provide them.

It is your own responsibility to keep your x599 account secure. Please keep the following in mind:

• Never share your login credentials (username and password) with anyone.
• Use a strong and unique password that has not been used on any other site.
• Always log out from your device, especially when using a shared or public device.
• If you suspect any unauthorized access to your account, notify the x599 support team immediately.
• Transferring, selling, or sharing your account is strictly prohibited.

x599 uses SSL encryption to keep your account information secure. However, x599 is not liable for any loss resulting from your own negligence.

Deposit Rules

To deposit funds into x599, you can use popular mobile banking services available in Bangladesh. The currently supported payment methods are bKash, Nagad, Rocket, and Upay.

• Minimum deposit amount: ৳200 (for each method).
• The name on your x599 account and the name on your payment method must match.
• Depositing from another person's account or via a third-party method is prohibited.
• Deposit amounts are generally credited to the account instantly.

Withdrawal Rules

To make a withdrawal, identity verification must be completed first and your account must have a sufficient verified balance.

• Minimum withdrawal amount: ৳800.
• Standard withdrawals are processed within 5 to 30 minutes.
• Withdrawals can only be made to the same method used for the deposit.
• Winnings from bonuses cannot be withdrawn until the bonus wagering requirements have been met.
• x599 may request additional documents to verify a withdrawal request when necessary.

x599 provides various bonuses and promotional offers to its users. The following general terms apply to claiming and using these offers:

Welcome Bonus

New members can receive a 150% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will add a ৳1,500 bonus, bringing the total balance to ৳2,500. Depositing ৳14,000 or more will earn the maximum bonus of ৳10,000, bringing the total balance to ৳24,000.

Wagering Requirement

Each bonus comes with a wagering requirement. For the welcome bonus, the wagering requirement is 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the total balance. For example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before bonus winnings can be withdrawn.

• A user may not use a bonus offer more than once.
• Bets placed with bonus funds count towards fulfilling the designated wagering requirement.
• x599 reserves the right to change or cancel any bonus offer at any time.
• If a bonus is claimed through fraudulent or abusive means, that bonus and any associated winnings will be forfeited.
• Creating multiple accounts to take advantage of bonus offers will be considered fraud.

The following general rules must be followed when placing bets in the x599 sportsbook and casino sections:

Sports Betting

• Read the market rules and payout terms carefully before placing a bet.
• Bets placed before an event starts will be considered valid; bets placed due to a technical error may be voided.
• If an event is cancelled or suspended, x599's specific rules for that bet will apply.
• If information related to manipulation or match-fixing is found, x599 reserves the right to void the relevant bets.

Casino Games

• All casino games are operated in accordance with fair play principles.
• Game outcomes are determined through automated and impartial technology.
• Any game round affected by a technical error may be considered void.
• x599 reserves the right to void winnings from incomplete or erroneous game rounds.

Prohibited Activities

• Using any automated software, bots, or programs for betting is prohibited.
• Intentionally exploiting any platform error or bug is prohibited.
• Any attempt to defraud other users will result in account termination.

All content on the x599 platform — including logos, designs, text, graphics, software, and other materials — is covered by x599's copyright and all legal rights are reserved.

• Reproducing, distributing, or using any content without x599's written permission is prohibited.
• x599's trademarks or logos may not be used without permission.
• The rights to content belonging to third-party game providers operating on the platform remain their own.

x599 strives to provide the best possible service as a safe and reliable platform. However, x599 is not liable in the following situations:

• If a bet or game session is lost due to the user's own internet disconnection.
• If any loss occurs due to a technical issue on the user's device.
• If a third-party service (such as mobile banking) is unavailable or delayed.
• If account information is compromised due to the user's own negligence or mistake.
• During unexpected technical errors or scheduled system maintenance.

x599 always strives to resolve any issue promptly. Please contact our support team if you encounter a problem.

x599 reserves the right to temporarily suspend or permanently close any account in the following situations:

• Violation of any clause of these Terms.
• Creating an account with false or inaccurate information.
• Abusing any bonus or promotional offer.
• Operating multiple accounts.
• Engaging in fraudulent, suspicious, or illegal activity.
• If money laundering or any other financial crime is suspected.

Users may also voluntarily request to close their account. In that case, the verified balance will be available for withdrawal, but any bonus balance will be forfeited.

Self-Exclusion for Responsible Gaming

In line with responsible gaming principles, x599 offers users the option of self-exclusion or a break for a set period. To learn more about this, please visit our Responsible Gaming page.

x599 takes the privacy of your personal information very seriously. How your information is collected, stored, and used is described in detail on our Privacy Policy page.

By accepting these Terms, you are also agreeing to our Privacy Policy. x599 never sells your information to third parties without your consent.

• Information required for account verification is stored securely.
• All data transmission is secured through SSL encryption.
• x599 may be required to provide information when legally obligated to do so.

x599 reserves the right to change, add, or remove its services, game catalogue, market types, or any part of the platform at any time.

• The platform may be temporarily unavailable due to routine maintenance.
• x599 will endeavour to notify users in advance of major changes or extended maintenance periods.
• No claims from users against x599 will be accepted on the grounds of service changes.

In the event of any dispute between x599 and a user, the following process will be followed:

• As a first step, the user must attempt to resolve the issue by contacting our support team directly.
• To contact the support team, use live chat or email us at [email protected].
• Keep all information related to the dispute and provide it to the support team.
• In the event of a dispute, x599's decision will be considered final.

If any provision of these terms becomes inapplicable or unenforceable for any reason, the remaining provisions will remain fully in effect. Any delay or failure by x599 to enforce any provision of these terms will not be considered a waiver of that right.

• These terms constitute the entire agreement between the user and x599.
• Any verbal statements made by x599 representatives are not part of these written terms.
• These terms are written in Bengali and the Bengali version will be considered authoritative.
• All amounts mentioned in these terms are in Bangladeshi Taka (৳).

Last Updated: 2026. x599 reserves the right to modify these terms at any time, and the updated terms will take effect from the date of publication.